Frequently Asked Questions

We value the time, energy and money customers spend on our website. We have a strict no-return policy for Cash on Delivery products since customers and pay after accepting the item. For non-COD purchases, we try our best to address the issue. Kindly email us and we ensure all genuine issues will be taken care of.

Unfortunately, we do not accept any orders where shipping outside India is required. However, we can take care of bulk orders requiring shipment outside India. Please reach out us via email with your query.

We try to ship all orders from our warehouse within 2 days of orders. It's rare but in certain circumstances orders might be delayed. Orders usually reach out to customers within 5-7 Business days.You may track your order bu using the link in footer section of the website

Yes, The Clothy website is secure. You may verify below information before placing an order - 
We use Trusted Gateway like Paytm and CCAvenue for processing your payment
Padlock symbol in the address bar next to the website address.
Website address starts with https://. The S stands for secure.
Valid certificate – If you click the padlock symbol, you should see information on the site certificate stating Valid Certificate.

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